FAQ
All the answers to the questions that professionals ask before investing in a BentiX ROV underwater drone — handling, features, control, 3D printing and support.
Getting started & deployment
From the bag to the water — without constraints or training
Is training required to pilot a BentiX underwater drone?
No. BentiX is designed to be operational without prior training. The interface is intuitive, and alerts are displayed in real time on the remote control screen. The quick start guide included in the kit allows you to be operational from the very first mission.
How long does it take to deploy the drone?
Switching from transport to operational mode takes only seconds. The patented folding arm system allows for an instant transition, without tools or assembly. BentiX is designed for the field: compact in your bag, ready in the water.
What accessories are compatible with BentiX?
The BentiX Essential with accessory mount is compatible with the BentiX Light LED lamp and the BentiX Grip 3-in-1 robotic gripper. Each accessory attaches instantly without tools — allowing you to switch from an inspection configuration to a manipulation or lighting configuration in seconds.
Can BentiX be used from a boat?
Yes. BentiX is designed to be deployed from a dock, shore, or boat. Its compact size and retractable cable system make launching and retrieving easy from any water access point. Simply keep the cable away from propellers and hull edges.
Can BentiX be operated by a single person?
Yes. BentiX is designed for solo operation: deployment, control, video capture, and recovery can be handled by a single operator, without a dedicated team. This is one of its key advantages for SMEs and independent operators.
Features and performance
What BentiX really does underwater
What is the maximum depth of the BentiX drone?
BentiX achieves significant depth depending on the cable length chosen — available in two versions to cover most professional needs. The BentiX Light and BentiX Grip are certified for much greater depths, but their use remains limited to the maximum depth of the drone in its standard configuration.
What is the video quality of the BentiX underwater drone?
The integrated camera produces smooth Full HD video in .MP4 format and .JPG photos, ready to use without post-processing. Media is saved to the internal memory or the external SD card included in the kit.
What is the battery life of the BentiX drone?
The integrated camera produces smooth Full HD video in .MP4 format and .JPG photos, ready to use without post-processing. Media is saved to the internal memory or the external SD card included in the kit.
Does the drone work in saltwater?
Yes. BentiX is designed and tested specifically for seawater. The materials used — corrosion-resistant POM, 316L stainless steel, and shielded connectors — resist marine corrosion. Rinsing with fresh water after each use in saltwater is recommended to maximize the equipment's lifespan.
What are the recommended conditions of use?
BentiX operates in both fresh and salt water, in both cold and warm weather. It is not recommended for use in strong currents, high waves, or zero visibility. Always consult local regulations before launching in port, military, or protected areas.
What's the difference between the short cable and the long cable?
The short cable is ideal for close-up inspections: docks, basins, fish farms, hulls in dry dock. The long cable is suitable for deeper or more distant inspections: hulls at sea, breakwaters, hydraulic structures. Both versions use the same drone and remote control — only the range differs.
Is BentiX stable against currents?
The vectored propulsion system with four brushless motors ensures remarkable stability even in moderate currents. BentiX can rotate on the spot, maintaining its position and heading with precision — for sharp images and reliable surveys in the most dynamic environments.
3D printing and manufacturing
Why local manufacturing changes everything
Are some BentiX parts 3D printed?
Yes. BentiX incorporates 3D-printed components, notably for the tips of the BentiX Grip robotic gripper. 3D printing enables an optimized anti-slip honeycomb design, rapid part customization, and easier repairability — without relying on long supply chains.
Why use 3D printing for a professional drone?
3D printing makes it possible to design complex geometries that are impossible to machine using traditional methods, to reduce development time, and to produce locally in France. For BentiX, this is a strategic choice: agility, repairability, and continuous innovation — all while controlling production costs.
Are 3D printed parts saltwater resistant?
Yes. The printed parts used on BentiX are made from materials selected for their resistance to marine corrosion and humidity. The design and surface treatment guarantee long-lasting performance under real-world underwater conditions.
Can 3D-printed parts be replaced by oneself?
Yes, in most cases. BentiX is designed for repairability: the plier tips and certain wear parts are replaceable without any special technical skills. Parts are available upon request through our technical support in France.
Order & delivery
Ordering BentiX — simple and transparent
When will the first BentiX be available?
Commercialization is planned for 2026. Sign up for our newsletter or contact us to be informed first and reserve your BentiX now.
Can accessories be added after purchase?
Yes. BentiX's modular architecture allows you to upgrade your setup at any time with the BentiX Light and BentiX Grip clamp — available in the Explorer Kit. Attachment is instant, tool-free, and requires no modifications to the base system.
What are the delivery times?
BentiX is shipped from our workshop in France to mainland France and all of Europe. Exact delivery times are provided upon order confirmation.
What is the warranty period?
All BentiX products are covered by a one-year parts and labor warranty, in addition to applicable legal warranties. Our customer service department is based in France and guarantees a fast response.
Support & Customer Service
A dedicated team, based in France
How to contact BentiX technical support?
By email at support@bentixrobotics.com — our technical team, based in France, will respond within 48 business hours.
Are spare parts available?
Yes. BentiX is designed for long-term repairability. Propellers, connectors, screws, gripper tips: spare parts are available upon request via our support. No planned obsolescence.
What to do if there's a problem during an assignment?
In case of anomaly — unusual noise, signal loss, suspected leak — stop the mission immediately and do not re-immerse the system before diagnosis. Contact our support at support@bentixrobotics.com with a precise description of the problem. We will guide you step by step.
Can BentiX be repaired locally in France?
Yes. Our after-sales service workshop is based in France. In the event of a breakdown requiring a return to the workshop, we will provide you with the shipping procedure and handle the repair and return from our French site — for controlled lead times and full traceability.

